Delivery Information

Thank you for choosing Yaffie as your go-to source for premium, handcrafted products. We understand that the anticipation of receiving your order can be overwhelming, and we want to provide you with all the necessary information about our delivery process to put your mind at ease.

The majority of the items we sell are made to order, allowing us to tailor each piece to your unique specifications. This means that your item will be crafted with the utmost care and attention to detail, ensuring that you receive a product that exceeds your expectations. However, this also means that delivery times may vary depending on the complexity of your order.

In general, we aim to deliver 90% of total orders door-to-door within 1 to 2 weeks after your payment is processed. This timeframe covers the entire handmaking process, which includes intricate steps such as modelling, cutting, engraving, plating, and more. We want to ensure that your product is created with the utmost precision and skill, which is why we take the time to perfect every aspect of the production process.

However, if you have ordered a complex diamond set or bespoke item, please allow more time for delivery. These items require extra time and attention to detail, as they are unique and cannot be replicated. Rest assured, our team of skilled artisans will work tirelessly to create a piece that is truly one of a kind and worth the wait.

If your order is urgent, we may be able to help. Please contact us via email to discuss your requirements, and we will do our best to accommodate your needs.

Once your item has been crafted and shipped, you will receive an email notification with all the necessary details about your order. We want to make sure that you are informed and up to date every step of the way, so you can track your package and know exactly when it will arrive.

At Yaffie, we take pride in our products and our commitment to customer satisfaction. If you have any questions or concerns about our products or shipping, please don't hesitate to contact us at support@yaffie.com. We are always happy to help and provide you with the best possible service.