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The majority of the items we sell are made to order, with this in mind please allow up to 20 days from date of order to delivery of your item. We are aiming to deliver 90% of total orders (door to door) within 1 ~ 2 weeks after your payment. This time frame covers the whole handmaking period which is a complicated and time-consuming process of modelling, cutting, engraving and plating etc, and a shipping period. If you have ordered a diamond set or bespoke item please allow 4 to 6 weeks for delivery. If your order is urgent we may be able to help, please contact us via email to discuss your requirements. When your item is received an email notification will be sent.
If there are any problems or questions about our products or shipping, please contact us at firstname.lastname@example.org